The Deeg Cyber Police in Rajasthan, working with Delhi Police, have uncovered an alleged online fraud network operating in the name of credit card services, culminating in a late-night raid that saw 83 people, including 43 women, detained at the Anand Enterprises office in Uttam Nagar, Delhi.
How It All Started
The investigation traces back to a complaint filed by Phool Singh, manager of the Axis Bank Deeg branch, at the Deeg Cyber Police Station on August 20. Singh reported that individuals were contacting customers using fake identity cards and visiting cards bearing Axis Bank's name, offering credit cards to build trust. Cyber police began collecting technical information to identify the suspects following the complaint.
A Customer's Suspicion Cracked the Case Open
During the investigation, police identified Akash Rathore, a resident of Azamgarh, Uttar Pradesh, who had reportedly contacted a customer promising to arrange an Axis Bank credit card. When the customer asked for proof of Rathore's identity and bank association, he allegedly sent an Axis Bank visiting card and identity card over WhatsApp.
The customer grew suspicious after seeing the documents and showed them to an acquaintance who worked at a bank. The Axis Bank vigilance team subsequently verified the documents and confirmed they were fake, prompting police to register a case and intensify the investigation.
Police arrested Rathore, and during questioning, he reportedly provided details about a larger network operating out of Delhi. Acting on this information, a Deeg Cyber Police team travelled to Delhi and coordinated with local police to trace the office in Uttam Nagar.
Inside the Three-Storey Office
With technical and ground support from Delhi Police's Cyber Dwarka and Uttam Nagar teams, the raid uncovered a large number of employees and training staff operating out of the three-storey office. All 83 detained individuals were brought to Deeg for further legal action and questioning, with police now working to establish each person's specific role and assigned responsibilities within the operation.
During preliminary questioning, the name of 47-year-old Saloni Mittal surfaced, allegedly identified as the person operating the office. Police are examining allegations that callers posed as bank representatives to lure customers with offers of credit card-related services.
Who Made the Fake IDs?
A key focus of the investigation is identifying who actually created the fake Axis Bank identity cards and visiting cards, and whether they were produced simply to build customer trust or as part of a more organised, larger-scale fraud operation. Investigators are also examining how the call centre employees obtained customers' mobile numbers and personal information in the first place, and whether publicly available bank website information or other sources were being used to identify targets.
What Police Found When Checking the SIM Cards
Police have also begun examining the SIM cards used to make calls from the office. Preliminary checks suggest these SIM cards were registered in the names of the individuals actually making the calls, with no indications so far that fake identities were used to obtain them. Investigators are now working through call records, mobile phones, digital data, and communication links among those detained, aiming to determine how many customers were contacted overall and whether any were actually defrauded.
What Comes Next
Deeg Cyber Police are continuing to question all 83 detainees, examining their individual roles, the calling process itself, who was responsible for preparing the fake documents, and any financial transactions tied to the alleged operation. Investigators are also checking whether this Delhi-based network has links to other cyber fraud cases reported in Rajasthan or elsewhere, with further questioning and technical analysis expected to potentially reveal additional people involved. A key remaining question is exactly what happened after customers were initially contacted, how they were allegedly moved through subsequent stages of the suspected fraud, and who was coordinating the operation overall.
FAQs
Q1. How many people were detained in this operation, and where?
83 people, including 43 women, were detained during a raid at the Anand Enterprises office in Uttam Nagar, Delhi.
Q2. How did police first uncover this alleged network?
A complaint from an Axis Bank branch manager led to the arrest of Akash Rathore, who allegedly sent a customer fake bank identity documents, later confirmed fake by the bank's vigilance team, ultimately leading police to the larger Delhi office.
Q3. Who has been named as allegedly operating the office?
47-year-old Saloni Mittal has emerged during preliminary questioning as the person allegedly running the office.
Q4. What are investigators still trying to determine?
Who created the fake bank ID cards, how customer information was obtained, whether any customers were actually defrauded, and whether the network has links to other cyber fraud cases elsewhere.